We suggest running this test several times and recording the results, to ensure you’re getting consistent numbers between runs. Once completed, you’ll be given a ping result, measured in milliseconds, along with a download speed and upload speed, both measured in megabits per second (Mbps). Once you’ve set yourself up and you’re on the SpeedTest homepage, it should just be a matter of hitting the ‘Go’ button and waiting for the test to run its course. If you have to test your connection over Wi-Fi, such as with a laptop or smartphone, try and move as close as possible to your router to ensure you have a strong wireless signal, as a weak one can interfere with the internet speed testing, meaning you’ll see lower results than your ‘net connection is actually capable of. Where possible, connect your computer or laptop directly to your modem or router with an Ethernet cable, and avoid running any downloads, streams or other data-heavy activities and programs while the test is in progress. The simplest method for testing the speed of your Optus internet connection is the online testing tool (opens in new tab), a free resource provided by global internet-testing company Ookla (opens in new tab).īefore setting loose on the test, you should try and give your internet the best chance it’s got at achieving high speeds so you can accurately measure the signal arriving at your house.
Now you can go about testing your connection with full knowledge of what to expect, or check out this Optus page (opens in new tab) for more detail on expected speeds. Like DSL, get in touch with Optus if you're getting considerably lower speeds than these potential top speeds.Īs for NBN, there are several tiers available from different carriers, but Optus only offers NBN50 or NBN100, which promise "typical evening speeds" of 40Mbps and 80Mbps respectively. Optus doesn't actually make any promises as to the speeds of its DSL services, likely due to the aforementioned technicalities, however, if your experience is significantly lower than you think it should be, it's worth bringing up with support.Ĭable customers are able to choose between a 'Base' speed (potential download speed of 30Mbps) and a 'Top' speed (potential download speed of 100Mbps), but can suffer similar issues of congestion.
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